PrimeTech Help & Support Hub

Get in touch with our team

Have a question about packages, daily rewards, M-Pesa payouts, or advertising? Send us a message and an agent will follow up quickly.

Direct Contact Channels

Choose the best way to reach us depending on your urgency.

Response within 2–4 hours during business hours.

+63 997 278 0743

Fastest for urgent M-Pesa transaction verification.

For running sponsored video campaigns and promotional packages.

Headquarters:

Nairobi, Kenya

Support Hours:

Monday – Friday: 8:30 AM – 5:30 PM EAT

Saturday: 9:00 AM – 1:00 PM EAT

Sunday: Automated systems active

All support inquiries are logged and handled by verified PrimeTech support personnel.